- 1. Are you factory or trading company?
We are export department in Shenzhen ,and we have a factory in Shan'xi,30000 square meters production area with around 300 workers.
- 2. Can you accept a smaller order Quantity?
Sure, If you just want to make a trial order less than our MOQ,we will try our best to provide you the lowest price for you with the diligent service and we hope we can build up a cooperative relationship.
- 3. What kind of package for this product?
We have inside packaging and outside carton, we first cover the goods with air bubble film and then pack them into an inside display box, next we pack the goods with a 5 layed carton.
- 4. Do you have your own logistics provider?
Yes, now we have our own logistics provider by alibaba oncetouch, and some logistic companies in Shenzhen, but if have order requirement for provider, we can coordinate your arrangements.
- 5. How to get sample from your company?
If you have a freight collected number such as DHL, UPS, TNT, we can give our sample for free. But if you want to make any design, the sample fees will be founded to you once you place an order with us at last.
- 6. Can you provide certificates for your products?
Sure, we can provide our certificates for you, such as BV,FDA,SGS,EN and so on.
- 7. What is your delivery date?
Our delivery date is about 30-45days,but if you have a urgent need for the products, we can put your order into priority.
- 8. What is your payment term?
We usually pay by T/T, PayPal, Western Union or others according to your requirement.
- 9. Can you print our logo on the product?
Yes,but the MOQ is 5000pcs.
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